Managing a restaurant is no easy task. If you are the owner of a big restaurant, its management of operations is nothing less than an office. If you are the owner of a small office, you need to be in communication with the staff and the customers more. Restaurant owners have to be sure about how to manage the business of the restaurant. It is important for them to have good restaurant acumen and understand the financial aspects that create a positive impact to both the unit and its staff too. The restaurant manager should pick up the required set skills and ensure training is imparted to the staff at the right time in the correct way!
Robert J Sambol one of the most widely sought after and popular restaurant managers in Trinity Groves in Dallas says that restaurant managers must have good interpersonal skills to communicate effectively with their customers and employees. He says that the restaurant business is not an easy one and without the right business acumen, you just cannot jump and start the business at all. He says that he started out from the very beginning by working as an employee in a restaurant. He says this helped him pick up the skills of the trade well. He gradually rose to the ranks of a front end manager and starting leading the staff of the unit. When he got the confidence to open his own restaurant, he planned and opened one in Trinity Groves. His restaurant is one of the most popular ones in the region known for its good food and quality service.
He adds that restaurant managers have to undergo a lot of pressure. If they lose self control in the midst of pressure, this leads to conflict in the unit and the customers too get the feel of it. Self- control in the midst of pressure sets off a mighty positive example for your staff and they try to emulate you when they too are faced with pressure. The restaurant manager must be an effective planner. He should never waiver in his or her decisions as this affects the unit to a very large extent. It is important for you as a restaurant manager to earn the confidence and the respect of his or her staff. This helps them to move forward and develop the reputation of the restaurant along with the owner.
Robert J Sambol is an inspiring role model for his staff and he has the knack for winning both the confidence of his customers and staff with equal élan. He says that it is important for you to remain calm and composed in all situations. There will be times when the going is tough with a lot of stress and tension however if you have a rested mind, it becomes simple for you to make important decisions without any issues at all. You should be patient and tolerant and ensure you get the best for you and your restaurant with success !